Defined scope
The report starts by showing what the evaluation was meant to observe, so the findings are tied to a business question.
Sample report
See what the finished report can look like.
This page includes the full Rose’s Farmhouse Chicken sample report. The business, visit, shopper, score, and findings are fictional, but the format shows how ISI can turn an agreed evaluation scope into a client-ready report.
What this sample shows
A report built around a planned evaluation focus.
The sample is written as if a restaurant wanted a first-time dine-in visit focused on greeting and seating clarity, menu guidance, food item modifications, refill and check-back timing, table maintenance, and the final impression before departure.
Fast summary
The first page gives management the visit details, overall score, key strengths, and priority opportunities without making them hunt through the report.
Detailed narrative
The body of the report explains what happened in the customer journey, with observations that can be coached or checked again.
Clear next steps
The findings point toward practical follow-up, rather than turning the report into a long list of disconnected comments.
Download
Open the full sample report.
Use the PDF to see how the first-page snapshot, scoring explanation, section structure, and written observations fit together in a complete client-facing report.
Want this kind of report?
Tell us what you want to understand.
We can help define the evaluation focus, choose the right visit structure, and turn the customer experience into practical findings.
Serving Spokane, Coeur d’Alene, Eastern Washington, and North Idaho.
